Terms & Conditions

Legal basis The basis for business is the Austrian law and fairness on both sides. Offers All offers are subject to change and as long as the offered goods are available. Payment Payment via the indicated online payment providers. In case of prepayment by bank transfer to our account: Sparkasse Hainburg - Bruck - Neusiedl A - 2460 Bruck an der Leitha Bank code 202016 Account in the name of Weingut Johannes Trapl: BIC: RLNWATWBRL IBAN: AT43 3207 3000 0020 3711 Shipment and Delivery Shipping within Austria is primarily carried out by one of these parcel services: DPD, Wein-Lagerlogistik GmbH or Österr. Post AG. Shipments are made exclusively in boxes of 1, 3, 6 and 12. For each order quantity, we charge transport costs in addition to the prices listed. We will inform you of the amount of the transport costs when confirming your order. For different shipping methods (DHL, Railcargo or similar) or larger order quantities, please request a quotation. Complaints and exchange Upon receiving the order, immediately inspect the goods; broken bottles must be confirmed by the carrier. You have the right to return unopened and undamaged bottles without giving reasons within 8 days. The return shipment is at the expense of the buyer. In addition, an exchange can be made without giving reasons during normal opening hours at the Johannes Trapl Winery. Natural cork Bottle caps made of natural cork are a natural product that releases substances of different kinds into the bottle contents. Differences of bottles are therefore naturally given. For this reason, there is no right of replacement for bottles fitted with natural cork. Reservation of Proprietary Rights The Seller retains title of ownership until the price has been payed in full. Privacy Policy Customer data is used exclusively within the winery and (of course) will not be passed on to third parties. Contact details Winery Johannes Trapl Hauptstraße 16 A-2463 Stixneusiedl +43 (0) 6269 2404 office@trapl.com